Policies

Payment

Payment will be accepted through PayPal. If payment is not received within three (3) days, unfortunately, the transaction will be canceled and items returned to my shop. Please feel free to email us (orders@embellishbeads.com).

Shipping

Items are generally shipped within three to five days of confirmation of payment. We ship via USPS, First Class Mail, unless other arrangements are made. If you would like insurance, additional arrangements must be made with us at your expense. Purchases outside of the United States may require other shipping methods and additional costs. Insurance is recommended as we cannot be responsible for lost or damaged orders. Custom orders are available upon request, but may require additional designing and shipping time.

Refunds

We take great pride and care in designing and choosing each piece. If you are unsatisfied with your purchase, you may return it in the original, unused condition within five (5) days. A full refund, less insurance and shipping fees will be issued. An equal exchange is also available.